| Program :: Ljuben Talev /Thematic
Session II
Telecommunications Infrastructure Roundtable
Accelerated Telecommunication Infrastructure
Development - an Opportunity for South East Europe
ACCLERATED TELECOMMUNICATIONS INFRASTRUCTURE DEVELOPMENT
- AN OPPORTUNITY FOR SOUTH EAST EUROPE
Ljuben Talev
Strategy Director
Makedonski Telekomunikacii, Skopje
Telecommunications for Development Conference
28-29 October, Belgrade
Your Excellencies,
Distinguished Guests,
Ladies and Gentlemen,
The world economy is being overtaken by the info-communication
technologies, and by now it is universally accepted that they are
key factors for growth and sustainable development. These new technologies
are establishing the foundation of the infrastructure for a knowledge
based economy. This economy is based on the exchange of intangibles
- information, ideas, software, intelligence - all that can travel
down the communication highways at speeds incomparable to moving
goods and services. Even when a material product is still involved
in a trade, the amount of knowledge and various forms of software
built into it is fairly large already, and still growing.
We should not be blinded by the so called "bubble - burst"
of the high-tech companies valuations, which occurred in 2000. There
were two very distinct phenomena which, by some people, were treated
as if they were one. The first which had been building over several
years previous to 2000, was the extraordinary selectivity in investment:
the high tech bubble in the shares of companies, often with no profits
to show for their inflated prices. The second phenomenon is e-business
itself (and the whole information society concept) a very real and
unprecedented opportunity to transform and improve many companies'
competitiveness, to change the industries in which they operate,
to fuel innovation, to create new high-value adding jobs, to open
up alternative distribution channels and to create new cost structures.
These changes are so fundamental they will transform the basic building
blocks of economics, markets and work itself. The Internet and e-commerce
are more about long-term business performance than about short term
share performance.
Many terms have been used to describe this new "economy",
Some call it simply new economy, knowledge - based economy, digital
economy. It seems that the most acceptable term would be networked
economy. Sometimes taking into account that economy is just a part
of the overall activity in a society, the term "information
society" is used, reflecting the fact that info-communication
technologies have greater and greater role in sectors such as 'education",
"government" "health" which usually are not
included in the narrow definition of "economy"
Previous transition was the passing from an agricultural economy
to an industrial one. If we accept the theory that all countries
must follow the same stages of development, I'm afraid the developing
world and underdeveloped regions will never close the gap. However,
many recognize that info-communication technologies may help countries
to leapfrog this development process by moving directly to an information-driven
society, if they take the proper steps.
To build the information-oriented society we do not necessarily
require those pre-conditions such as the accumulation of wealth
to be able to invest in the facilities for mass production which
was the case when industrial revolution took place. What we need
are creative individuals and a comparatively smaller amount of investment
in info telecommunications infrastructure. Anyone can work and provide
a product to the global market, even from a remote corner of the
world if abundant communications are readily and cheaply available.
Some success stories are known: the software industry in India's
Bangalore, the case of a remote agricultural village in Peru which
sells their products to New York via e-commerce are just two examples.
South East Europe must not be left behind in these new developments.
We are facing a unique chance to leap-frog and join the European
mainstream much quicker than what would have been possible with
the "industrial age" model. It is imperative that SE Europe
seizes this opportunity of the new digital age. We must not be discouraged
by the disadvantages and the obstacles on the way, nor by the region's
violent experiences of the past, which have, quite understandably,
discouraged investors.
Investments should preferably come from the private sector which
wants to see its capital increase. The donor community should consult
closely with the private sector in developing its economic strategy
for the region. The concept of public-private partnership must be
given serious consideration.
Given that telecommunications is central to the information society
concept, one trend which has been spotted recently in Europe is
very interesting and must also be closely watched: the resurgence
of one-time telecom monopolies. Given that competition - conducted
for its own sake - has not lived up to expectations- the incumbents
might assume a new role: instead of natural monopoly which they
were considered before - they might grow into benevolent monopoly.
Some years ago EURESCOM (European Institute for Research and Strategic
Studies in Telecommunications) has defined four scenarios for the
European Information Society in the period until 2010 and the role
of the Telcos in it: Converged market, Fully liberalised market,
Business as usual and The Responsible Society. Lately in the aftermath
of the Enron and WorldCom scandals, rising social and environmental
concerns, it seems that The Responsible society is gaining an importance.
Market should be seen just as a mechanism for sorting out the efficient
from the inefficient, not as a substitute for responsibility. What
ever the path and the legal and regulatory environment the big telcos
must be leaders in the effort to define and establish an economically
viable model for the information society in the South East Europe.
In this region, the dominant telcos have a very special role in
their respective countries. In the new information society, they
can use their position very creatively and maintain leadership,
even if they lose some market share - but the overall market can
and should be much larger.
In addition to this session today and tomorrow there are several
others, one targeted mainly towards the NGOs, another towards regulators,
other towards the e-envoys from the region, and also other stakeholders.
This session is targeted towards the CEO's and Presidents of the
region's telecom operators, privatised or at least partly privatised.
This reflects the view that it is impossible to realise the goals
of eSEEurope initiative without active participation and partnership
with the regional telcos, and the private sector in general. The
regional telcos must be aware of their responsibility in this crucial
moment when SEEurope has a unique chance to catch up with the European
mainstream. After all it is their own interest. If the market is
larger, and the customers are educated, companies will be valued
more as well.
The main goal of this session is to invite you the CEOs of the
regions leading telecom operators to come up front and clearly state:
what do you need in your environment, so you can go to your Boards
and ask for more investments in the regions telecom infrastructure.
Do you see the need for special forms of cooperation, or special
regulatory environment, insurance for non-commercial or commercial
risks or something else? Usually two factors are quoted for lack
of investment. First is the relative instability of the region,
and the second the relatively low level of demand for advanced services,
compared to the rest of Europe. The Stability Pact, as its name
suggests has been established to stabilise the region. The second
factor is of course GDP related and also heavily influenced to the
structure of the economy. Any request for more investment may be
viewed as a rather pre-mature with investors confidence as far as
telecoms is concerned at least in Western Europe at all time low,
but we need to look further down the road. Also we must take into
account that SE Europe is generally still far away from the situation
that created this disappointment with the telecom sector.
One event that really should trigger increased activity is the
Olympic Games in Athens in 2004. Many people will travel to Greece
to see the Games themselves, but also a lot of others will watch
TV, as they always do every four years. However the state of development
of mobile communications now is much more advanced than four years
ago. Now people can have almost instant access to the latest results
and scores - mobile data is untapped market! Olympic games should
be a challenge for all players to define their role and take part.
One recent example testifies that this is feasible idea. Korean
operators used the World Cup to set the ball rolling for some next-generation
mobile voice and data services. Revenue windfall running into many
millions of dollars has been reported.
With view to the Multigigabit backbone transmission projects being
implemented all over Europe, perhaps it is not too early to start
considering extending them to South East Europe. Currently on record
there are a number of fiber network projects being constructed or
already completed all over Western Europe: Some of those have already
folded in the marketplace. The capacity of some of them are enormous.
There is talk in the industry that there is glut of capacity and
that the planners have overestimated demand. However at least one
of those companies describes their network as "oil in the ground"
which will keep producing for the next 25 years.
However all that rush to build long-haul data highways was not
matched with equal investment in local and regional infrastucture,
leaving Europe's network rife with bottlenecks. South East Europe
as a region is clearly lagging behind in this kind of investment.
A recent article in a well respected European telecommunications
magazine lists the eight largest networks in Europe, with tens of
cities on their route. Only one of them touches Hungary. Nothing
is mentioned south or east from there! The fact remains that only
a fraction of the money invested in the densely covered Western
Europe, (and some of it already lost ) would have made a lot of
difference in South East Europe.
That is not to suggest that there is absolutely nothing in Eastern
and Southern Part of Europe. There are some fiber projects there
(TEL/TET, Adria, ITUR, KAFOS, TBL) which have been conceived and
mostly completed in the first half of the nineties. There serve
the region well for the current demand which is mostly voice (narrowband,
with some data and Internet rising rapidly) However there is nothing
of the enormous Gigabit capacity that would enable the price of
unit bandwidth to sharply fall, thereby stimulating broadband economy.
Many people share the view that for the new economy we should read
broadband economy.
Situation in countries in South East Europe varies. There has been
some attempts to survey the situation and estimate the readiness
of the various countries for information society. Some data has
been collected and is available on the web site of eSEEurope initiative,
UN Economic Commission for Europe has published a very valuable
report on the Internet Infrastructure development in transition
economies. There are other sources as well.
Europe as a whole is behind the US with the broadband Net Connections.
Only about 7% of homes across Europe have broadband Net connections
- half the rate in the U.S. There are indications that European
Commission is so worried about this shortage of broadband connections,
especially in the Continents poorer southern countries that is considering
diverting billions from the $92 billion annual infrastructure budget
to subsidize service. However even if that happens the beneficiaries
will be the EU members. What about the others? Should they be let
to fall even further behind? This region is notorious for its brain-drain.
In the last couple of years both Germany and the US have taken measures
to encourage IT specialists from various parts of the world to emigrate
to those countries to make up for the serious shortage of IT specialists.
So the exodus is continuing. The fundamental question is: should
the people from SE Europe and countries like Turkey continue to
move into Western Europe, where the capital is located, or is it
maybe easier and far more better for overall stability and for everybody
concerned that capital starts flowing into the other direction.
With a well developed telecommunication infrastructure it will be
far easier for talent from this region to meaningfully participate
in the economy. This is a strategic question of the highest order.
Hugely accelerated investment in telecom infrastructure could reverse
that trend. Stability Pact has engaged itself in supporting building
bridges, roads, railroads etc, which is all very good but all that
is part of the industrial age, based on physical transport of goods
and people. What we need now is abundant bandwidth, affordable,
available everywhere in the region. A huge broadband network that
would include all the countries of the region, could go a long way
towards providing the region with a powerful foundation for the
new economy. It could be an area for participation of all the interested
regional players. Bandwidth bottlenecks would not exist any more;
bandwidth would be cheap and abundant. The market opportunities
will be opening up. Telecom operators are already generating some
revenue from Internet access, but they will need to move forward
and offer hosting, ASP and e-commerce solutions, streaming audio
and video, IP VPNs for corporate customers, and in due time "voice
over IP" products. In short everything that is available in
EU should be available in many points in SEEurope just the same,
sooner rather than later, if we are to bridge the digital divide.
This network would be a great e-commerce enabler.
The fast-growing economies of SE Europe will need to communicate
more and more, and it will require a lot of bandwidth and a whole
plethora of new services, which must be provided efficiently and
profitably. This is an opportunity, which must not be overlooked
when strategies for business growth are being developed.
The network would be privately funded and operated, and very likely
can be constructed by extending and upgrading and building on some
of the existing networks.
A feasibility study, conducted along the usual rules would probably
show that the optimum time to start is about two to three years
from now. However we must take a bolder approach and convince all
the potential players, with full participation of the Working Table
II of the Stability Pact (considering all the other large projects
in the region) that they can expect a fair return on their investment.
I hope that you will come up with some suggestions as to how to
create win-win-win strategies. If everybody understands the importance
of this issue, I deeply believe it is possible to define and establish
an economically viable, sustainable model for Information Society
in South East Europe which will provide for accelerated overall
growth.
Thank-you.
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